Refund policy

Returns & Refunds Policy

At WILDER, customer satisfaction is our top priority, and we strive to ensure the highest quality in every product we deliver. Please take a moment to review our policy regarding returns and refunds.

All Sales Are Final

All purchases made through WILDER are considered final and non-refundable. Due to the nature of our products, we are unable to accept returns or exchanges for any reason, including a change of mind.

Exceptions for Mandatory Recalls

In the rare event of a product issue that results in a mandatory recall as required by Thai law or regulatory authorities, we will comply fully and provide appropriate solutions in accordance with the law. If this occurs, affected customers will be notified immediately and guided through the next steps.

Product Concerns

If you believe there is a defect or issue with your purchase, please reach out to our Customer Support Team at support@wilder.co within 7 days of receiving your order. While we cannot accept returns, we are happy to address any concerns or provide guidance on resolving product-related issues.

How to Contact Us

If you have any questions about this policy or require assistance, please don’t hesitate to get in touch with us:

• Email: support@wilder.co

• LINE: @drinkWILDER

We appreciate your understanding and thank you for supporting WILDER. Your trust inspires us to continue delivering high-quality products that fuel your performance and well-being.